Double auth not sending email verification link..

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skillystr Send PM

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Posts: 231

#113 Oct 2018 14:00

All of a sudden for my account its not sending me a link to my email like usually. Cant fix it myself. Cant log on to play.

[img]http://i66.tinypic.com/15n3nyw.jpg[/img]

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skillystr Send PM

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Posts: 231

#213 Oct 2018 14:11

Need a quick way to disable it on website on the character manager...

[img]http://i66.tinypic.com/15n3nyw.jpg[/img]

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Kain1986 Send PM

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Posts: 33

#313 Oct 2018 15:42

I dont get email too....

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skillystr Send PM

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#413 Oct 2018 16:18

Kain1986 said:

I dont get email too....

Sorry, atleast i know im not the only one this is happening too..getting no suppprt tho yet

[img]http://i66.tinypic.com/15n3nyw.jpg[/img]

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Pepsi Send PM

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#513 Oct 2018 17:04

We are aware of this issue.  Currently n0m and Kleio are looking into the cause and a fix.

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skillystr Send PM

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#613 Oct 2018 17:10

Thanks for the heads up

[img]http://i66.tinypic.com/15n3nyw.jpg[/img]

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Izup69 Send PM

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#714 Oct 2018 01:51

Also same issue here but just started today for me.

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Shinobi Send PM

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From: Dengfeng, China
Posts: 363

#814 Oct 2018 10:46

Izup69 said:

Also same issue here but just started today for me.

Try logging out/in of your forum account, I believe this will fix it for now.

Best Ninja

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Pepsi Send PM

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Posts: 1,187

#914 Oct 2018 13:15

If anyone is having trouble with their two-step authentication using in-game client, you can authenticate via forums.... Log out of your forum account and log back in, you will be sent a two-step e-mail to access the forums. This will also allow you to log in game on the characters associated with that forum account.

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