Unable to login Help please...

Support
Player avatar

skillystr Send PM

subscriber

Posts: 231

#15 Feb 2018 11:30

So the new authentication login system is blocking me from logging in on a different IP (mobile 4g) so it sends me an email telling me to verify these new Ip's. Problem is it gives me a link to nothing other than a blank rscevolution home page.. so I'm locked out of my account and can't log in. Unable to verify the IP's I'm screwed.. please just take the security off my account. asap.

[img]http://i66.tinypic.com/15n3nyw.jpg[/img]

Player avatar

Pepsi Send PM

modsubscriber

Posts: 1,187

#25 Feb 2018 12:28

Hi,   Are you certain that you copied the entire link in your email? 

71jv2a.png

Player avatar

skillystr Send PM

subscriber

Posts: 231

#35 Feb 2018 12:49

Mod Pepsi said:

Hi,   Are you certain that you copied the entire link in your email? 

http://i64.tinypic.com/71jv2a.png

I have tried several options, browsers etc..link still displays the same page

[img]http://i66.tinypic.com/15n3nyw.jpg[/img]

Player avatar

skillystr Send PM

subscriber

Posts: 231

#45 Feb 2018 13:03

I'm unable to provide a screenshot right now but link brings me to a blank rscevolution page. No options to do anything once I click the verify link in email..this is starting to aggravate me.

[img]http://i66.tinypic.com/15n3nyw.jpg[/img]

Player avatar

n0m Send PM

Administratorsubscriber

Posts: 1,821

#55 Feb 2018 13:20

Try to login again, just once. It will send new email with new verification code.

Player avatar

skillystr Send PM

subscriber

Posts: 231

#65 Feb 2018 16:45

n0m said:

Try to login again, just once. It will send new email with new verification code.

  Thanks tons staff for helping. I'd still like to know what the issue was ?

[img]http://i66.tinypic.com/15n3nyw.jpg[/img]

Player avatar

skillystr Send PM

subscriber

Posts: 231

#75 Feb 2018 16:54

n0m said:

Try to login again, just once. It will send new email with new verification code.

Ehh still can't login nom, I'd move to just have the feature manually removed from the account skillystr please...

[img]http://i66.tinypic.com/15n3nyw.jpg[/img]

Support