I suppose there's no harm in releasing an abridged set of the mod guidelines so you all know what we deal with.
1. Don't take advantage of your mod powers.
----Do not use your staff account for any advantage which a non-staff would not have. This includes: teleporting a player without legitimate justification (legitimate reasons would be like if they were stuck, removing someone from event, etc.); using any staff information for economic or some other gain; using the mod account to introduce items or experience into the game or onto a player or personal account; using mod commands for any unofficial reason, or to harass, abuse, or take advantage in combat; using mod commands to show favoritism; etc. If you are unsure if some action is taking advantage, ask BEFORE you do it.
----All information you learn as a staff member is to be kept in the strictest confidence, communicable to only other current staff members. Air on the side of caution, e.g. if you can't remember whether you learned player X is secretly player Y from being a mod, or from finding out normally as a player, then treat it as confidential. Leaks will be taken very seriously, it is a surefire way to get yourself demodded and/or list-banned depending on the severity.
[Billy note: As one of the game directors I get to decide what constitutes an unauthorized leak. Case in point, I won't be banning myself for sharing these mod guidelines.]
----You are expressly prohibited from any conduct on your mod account or personal characters which would reflect poorly on RSCR or its staff. Don't log on your moderator account if your judgment is impaired. Be polite and maintain an air of professionalism. While on your mod account, you are expected to be a shining example of good social conduct and represent RSCRevolution to the best of your ability. Never show favoritism or bias in your decisions regarding players. Try not to spam global. Don't sit around AFK ignoring questions. Don't disappear for extended periods of time without letting us know you're taking a break.
----Your mod account is in no way an extension of your personal account and should not interact with your personal characters. You are allowed to trade items to your mod account, however, you may not place items from the mod account to your player account without administrator direction. Merchanting is a player activity and should not be done on your mod account or with event donations. Your mod account should be logged out if you are going PKing, to give paranoid players peace of mind. You should never be buying or selling personal items on your mod account. Try, if possible, to keep separation between your player and mod personae. That's YOUR personal time on your personal character, to take a break from modding!
1. Help new players, type ::activenewplayers and go to them and befriend them and see if they need help.
2. Answer player questions to the best of your ability in-game and on forums, in chat, global, or PM.
3. Police in-game and Discord for rulebreaking (scamming, flaming, advertising, etc.), give warnings, mutes.
4. Deescalate and if possible resolve player disputes.
5. Run fair, fun events (preferably for prizes).
6. Defer to more senior staff. Report all points of interest to superiors. Be communicative.
7. Have a working knowledge of in-game commands.
Senior Moderator Responsibilities
Everything listed above, PLUS:
8. Police forums, keep them law abiding and orderly.
9. Catch botters, autoers, and other cheaters.
10. Gather evidence and ban offenders.
11. Provide guidance to junior mods.
12. Help with beta testing.
13. Process player complaints
14. Have a working knowledge of the website backend interface.
15. Check forum abuse and in-game abuse reports on backend.
This is just part of the mod guidelines post but hopefully it gives you guys a better picture of what we hold our staff to.